Luna Casino Cookie Policy

At Luna Casino, we believe that transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies on our website at Luna Casino.com. By continuing to browse and use our platform, you consent to our use of cookies as described in this document. If you have any questions, please contact us at support@Luna Casino.com.

What Are Cookies?

Cookies are small text files that are placed on your device — desktop, tablet, or mobile — when you visit a website. Here at Luna Casino, we use cookies to help our site function correctly, remember your preferences, and improve your overall experience. Cookies cannot execute programs or deliver viruses to your device; they are simply a standard tool used across the internet to make websites work more efficiently.

In addition to cookies, we may use similar technologies such as web beacons, pixels, and local storage objects. These serve comparable purposes and are subject to the same rules outlined in this policy.

Why We Use Cookies

Our Luna Casino platform relies on cookies for several important reasons. We use them to ensure that core features of our site function as expected, to personalise your experience based on your preferences, and to gather analytical data that helps us improve our services. Without certain cookies, parts of our website — including the luna casino login process and your account dashboard — may not work properly.

  • To enable secure access to your account and maintain your session
  • To remember your language, currency (GBP), and display settings
  • To analyse how players navigate our site and which games they enjoy
  • To deliver relevant promotional content, including the luna casino bonus offers available to you
  • To support responsible gambling tools and self-exclusion integrations such as GamStop
  • To measure the effectiveness of our marketing campaigns

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for Luna Casino to operate. They allow you to move around our website and use features such as the luna casino login page, account registration, deposits, and withdrawals. We cannot disable these cookies, as without them our site simply would not work. They do not collect information that could be used for marketing purposes.

Performance and Analytics Cookies

At Luna, we use performance cookies to collect anonymous information about how visitors use our site. This includes which pages are visited most frequently, how long players spend on each section, and where any technical errors may occur. We use this data solely to improve how our website functions. These cookies do not identify you personally.

We may use third-party analytics providers — such as Google Analytics — to help us understand this data. Our Luna Casino analytics tools are configured in compliance with UK data protection law and the requirements set by the UK Gambling Commission (account number 39326).

Functionality Cookies

Functionality cookies allow our Luna Casino website to remember choices you make — such as your preferred game view, any bonus codes you have applied (including the luna casino bonus code LUNA for our welcome offer), and whether you have previously accepted our cookie policy. These cookies provide a more personalised experience and are not used to track your browsing activity on other websites.

Targeting and Marketing Cookies

We at Luna Casino may use targeting cookies to deliver promotional content that is relevant to your interests. These cookies track your browsing habits across our site and may be used to show you information about luna casino free spins offers, daily promotions, VIP Lounge rewards, and upcoming tournaments. They may also be used by our advertising partners to limit how often you see a particular advertisement.

Please note that our Luna marketing cookies do not store sensitive personal data such as payment information or account credentials.

Session Cookies vs. Persistent Cookies

Session cookies are temporary and are deleted from your device as soon as you close your browser. At Luna Casino, session cookies manage your login session and ensure your account remains secure during play. Persistent cookies remain on your device for a set period of time — or until you delete them — and allow us to recognise you on your next visit, saving you from having to re-enter your preferences each time.

Third-Party Cookies

Some cookies placed on your device when visiting Luna Casino are set by third parties, including our game providers (such as Evolution, Play'n GO, NetEnt, and Pragmatic Play) and payment processors. Our Luna Casino platform also integrates tools from advertising networks and analytics services. These third parties have their own privacy and cookie policies, and we encourage you to review them independently. We do not control third-party cookies and are not responsible for how those organisations use the data they collect.

Managing Your Cookie Preferences

You have the right to control how cookies are used when you visit our site. At Luna, we provide a cookie consent banner when you first arrive, allowing you to accept all cookies or manage your preferences by category. You can update your choices at any time by accessing the cookie settings link in the footer of our website.

In addition to our on-site controls, you can manage cookies through your browser settings. Most browsers allow you to:

  • View the cookies currently stored on your device
  • Delete all or specific cookies
  • Block cookies from certain or all websites
  • Set alerts when a new cookie is placed on your device

Please be aware that if you choose to disable certain cookies — particularly strictly necessary ones — some features of our Luna Casino website may become unavailable or may not function correctly. For example, the luna casino login process and real-money gameplay may be affected.

For guidance on managing cookies in your specific browser, please visit the browser's official help page. Common browsers include Chrome, Firefox, Safari, and Microsoft Edge.

Cookies and Responsible Gambling

At Luna Casino, we take our responsible gambling obligations seriously. We use cookies to support the proper functioning of self-exclusion tools, deposit limits, and session reminders. These features are required under our UK Gambling Commission licence and help us ensure that our platform remains safe for all players. If you have self-excluded via GamStop or GamProtect, our Luna Casino systems use technical identifiers — including cookie-based checks — to prevent access to your account in line with our legal obligations.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Our Luna team will post any updated version on this page, and where appropriate, we will notify you of significant changes. We encourage you to review this page periodically to stay informed about how we use cookies. Continued use of Luna Casino following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you wish to exercise any of your data rights, please contact our team at support@Luna Casino.com. For data protection matters specifically, you may also reach our Data Protection Officer at dpo@Luna Casino.com. Luna Casino is operated by SkillOnNet Ltd, registered in Malta (Reg. C50024), and licensed by the UK Gambling Commission under account number 39326. Our ADR provider is eCOGRA.